Jump to the content of the page

Data protection

1. Data protection at a glance

General information
The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data is any data by which you can be personally identified. For more detailed information concerning data protection, please refer to our data protection statement below this text.

Data collection on this website

Who is responsible for data collection on this website?
Data processing on this website is carried out by the website operator. You can find the contact details of the operator in the "Impressum" section of this website.

How do we collect your data?
On the one hand, your data is collected when you provide it to us. This may, for example, be data that you enter in a contact form. Other data is collected automatically by our IT systems when you visit the website. This is mainly technical data (e.g. Internet browser, operating system or time of page access). This data is collected automatically as soon as you enter this website.

What do we use your data for?
Some of the data is collected in order to ensure error-free provision of the website. Other data may be used in order to analyze your user behavior.

What rights do you have regarding your data?
You have the right at any time to receive information free of charge about the origin, recipient and purpose of your stored personal data. You also have the right to request the correction or deletion of this data. You can contact us at any time at the address given in the "Impressum" section with regard to this and other questions concerning the subject of data protection. Furthermore, you have the right to lodge a complaint with the competent supervisory authority. You also have the right to request the restriction of the processing of your personal data under certain circumstances. For details, please refer to the data protection declaration under the "Right to a restriction of the processing".

Analysis tools and third-party tools
When visiting this website, your surfing behavior may be statistically analyzed. This is done primarily using cookies and with a so-called analysis programs. The analysis of your surfing behavior is usually anonymous; the surfing behavior cannot be traced back to you. You can object to this analysis or prevent it by not using certain tools. You can find detailed information concerning these tools and your objection options in the following data protection declaration.

 

2. Hosting

External hosting
This website is hosted by an external service provider (hoster). Personal data collected on this website is stored on the hoster's servers. This may include, but is not limited to, IP addresses, contact requests, metadata and communication data, contractual data, contact details, names, website traffic and other data generated by a website. The hoster is used for the purpose of fulfilling the contract with our potential and existing customers (art. 6 para. 1b GDPR) and in the interest of a secure, fast and efficient provision of our online presence by a professional provider (art. 6 para. 1f GDPR). Our hoster will only process your data insofar as this is necessary for the fulfillment of its service obligations and will follow our instructions with regard to this data.

Conclusion of a contract on commissioned processing
In order to ensure data protection-compliant processing, we have concluded a contract with our hoster concerning commissioned processing.

 

3. General notes and obligatory information

Data protection
The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially in accordance with the statutory data protection regulations and this data protection declaration. Various personal data are collected when you use this website. Personal data is data by which you can be personally identified. This data protection declaration explains what information we collect and how we use it. It also explains how, and for what purpose this is done. We would like to point out that data transmission on the Internet (e.g. when communicating by e-mail) can have security flaws. Complete protection of data against access by third parties is not possible.

Note concerning the data controller
The data controller for data processing on this website is:

artiso solutions GmbH
Oberer Wiesenweg 25
89134 Blaustein

Phone: +49 (0) 7304 / 803 0
e-mail: serviceartisocom

The data controller is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data (e.g. names, e-mail addresses, etc.).

 

Data protection officer required by law
We have appointed a data protection officer for our company.

Sebastian Ruhl
artiso solutions GmbH

Oberer Wiesenweg 25,
89134 Blaustein

Phone: +49 (0) 7304 / 803 0

E-mail: datenschutzartisocom

Revocation of your consent to data processing
Many data processing operations are only possible with your express consent. You can revoke the consent you have already given at any time. All you need to do is send us an informal e-mail. The legality of the data processing that has been carried out up until the revocation remains unaffected by the revocation.

Right to object to data collection in special cases and the right to object to direct advertising (art. 21 GDPR)
If the data processing is based on art. 6 para. 1e or f GDPR, you have the right to object to the processing of your personal data at any time for reasons arising from your particular situation; this also applies to profiling based on these provisions. The respective legal basis on which processing is based can be found in this data protection declaration. If you object, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for processing it which override your interests, rights and freedoms, or the processing serves the purpose of asserting, exercising or defending legal claims (objection under art. 21 para.1 GDPR).

If your personal data are processed for the purpose of direct marketing, you have the right to object at any time to the processing of personal data concerning you for the purpose of such marketing; this also applies to profiling insofar as it is related to such direct marketing. If you object, your personal data will subsequently no longer be used for the purpose of direct marketing (objection pursuant to art. 21 para. 2 GDPR).

Right of complaint to the competent supervisory authority
In the event of breaches of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, especially in the Member State of their habitual residence, their place of work or the place of the alleged breach. The right of appeal is without prejudice to any other administrative or judicial remedy.

Right to data portability
You have the right to have the data that we process automatically on the basis of your consent or in performance of a contract given to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another controller, this will only be done insofar as it is technically feasible.

SSL or TLS encryption
This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the site operator. You can recognize an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line. If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

Information, deletion and correction
Within the framework of the applicable legal provisions, you have the right to free information about your stored personal data at any time, its origin and recipient, the purpose of the data processing and, if applicable, the right to the correction or deletion of this data. You can contact us at any time at the address given in the "Impressum" section for this purpose, as well as for further questions concerning the subject of personal data.

Right to the restriction of processing
You have the right to request a restriction concerning the processing of your personal data. To do this, you can contact us at any time at the address given in the "Impressum" section. The right to a restriction concerning the processing exists in the following cases:

  • If you dispute the accuracy of your personal data stored by us, we usually need time to check this. For the duration of the verification, you have the right to request a restriction concerning the processing of your personal data.
  • If the processing of your personal data happened/is happening unlawfully, you can request the restriction of data processing instead of deletion.
  • If we no longer need your personal data, but you need it to exercise, defend or enforce legal claims, you have the right to request a restriction concerning the processing of your personal data instead of deletion.
  • If you have lodged an objection pursuant to art. 21 para. 1 GDPR, a balancing of your and our interests must be carried out. As long as it hasn't been determined whose interests prevail, you have the right to demand that the processing of your personal data is restricted.

If you have restricted the processing of your personal data, this data may - apart from being stored - only be processed with your consent or for the assertion, exercise or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons related to an important public interest of the European Union or a Member State.

Objection to advertising e-mails
Within the scope of the obligation to have an "Impressum" section, we hereby object to the use of published  contact data to send advertising and information material that has not been expressly requested. The operators of the pages expressly reserve the right to take legal action in the event of the unsolicited sending of advertising information, e.g. by spam e-mails.

 

4. Data collection on this website

Cookies
Some of the web pages use so-called cookies. Cookies do not cause any damage to your computer and do not contain viruses. Cookies serve to make our online presence more user-friendly, effective and secure. They are small text files that are stored on your computer and saved by your browser. Most of the cookies we use are so-called "session cookies". They are automatically deleted at the end of your visit. Other cookies remain stored on your end device until you delete them. These cookies enable us to recognize your browser on your next visit. You can set your browser so that you are informed about the setting of cookies and only allow them in individual cases, exclude the acceptance of cookies for certain cases or in general and/or activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be limited.

Cookies that are required to carry out the electronic communication process or to provide certain functions you have requested (e.g. shopping cart function) are stored on the basis of art. 6 para. 1f GDPR. The website operator has a legitimate interest in storing cookies for the technically error-free and optimized provision of its services. Insofar as corresponding consent has been requested (e.g. consent to store cookies), the processing is carried out exclusively on the basis of art. 6 para. 1a GDPR; the consent can be revoked at any time.

Insofar as other cookies (e.g. cookies to analyze your surfing behavior) are stored, these are dealt with separately in this data protection declaration.

Server log files
The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

  • Browser type and browser version
  • Operating system that is used
  • Referrer URL
  • Host name of the accessing computer
  • Time of the server request
  • IP address

This data is not merged with other data sources. The collection of this data is based on art. 6 para. 1f GDPR. The website operator has a legitimate interest in the technically error-free presentation and optimization of its website For this purpose, the server log files have to be collected.

Inquiry by e-mail, telephone or fax
If you contact us by e-mail, telephone or fax, your inquiry including all personal data resulting from it (name, inquiry) will be stored and processed by us for the purpose of processing your request. We do not pass on this data without your consent.

The processing of this data is based on art. 6b GDPR if your request is related to the performance of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on your consent (art. 6 para. 1a GDPR) and/or our legitimate interests (art. 6 para. 1f GDPR), as we have a legitimate interest in effectively processing the inquiries sent to us.

The data you send to us via contact requests will remain with us until you request us to delete it, revoke your consent to store it or the purpose for storing the data no longer applies (e.g. after we have completed processing your request). Mandatory statutory provisions - in particular statutory retention periods - remain unaffected.

 

5. Analysis tools and marketing

Google Analytics
This website uses the functions of the web analysis service Google Analytics. The provider is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.

Google Analytics uses so-called "cookies". These are text files that are stored on your computer and enable an analysis of your use of the website. The information generated by the cookie concerning your use of this website is usually transmitted to a Google server in the USA and stored there.

The storage of Google Analytics cookies and the use of this analysis tool are based on art. 6 para. 1f GDPR. The website operator has a legitimate interest in analyzing user behavior in order to optimize both its website and its advertising. Insofar as corresponding consent has been requested (e.g. consent to store cookies), the processing is carried out exclusively on the basis of art. 6 para. 1a GDPR; the consent can be revoked at any time.

IP anonymization
We have activated the IP anonymization function on this website. This means that your IP address is shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area before being transmitted to the USA. The full IP address will only  be transmitted to a Google server in the USA and shortened there in exceptional cases. On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, compiling reports concerning website activity and providing other services relating to website activity and Internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

Browser plugin
You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. In addition, you can prevent the collection of data generated by the cookie and related to your use of the website (incl. your IP address) to Google as well as the processing of this data by Google by downloading and installing the browser plugin available under the following link: https://tools.google.com/dlpage/gaoptout?hl=de.

Objection to data collection
You can prevent the collection of your data by Google Analytics by clicking on the following link. 

More information on how Google Analytics handles user data can be found in Google's privacy policy: https://support.google.com/analytics/answer/6004245?hl=de.

Order processing
We have concluded an order processing contract with Google and fully implement the strict requirements of the German data protection authorities when using Google Analytics.

Demographic characteristics with Google Analytics
This website uses the "demographic characteristics" function of Google Analytics. This allows reports to be generated that contain statements concerning the age, gender and interests of site visitors. This data comes from interest-based advertising from Google as well as visitor data from third-party providers. This data cannot be assigned to a specific person. You can deactivate this function at any time via the advertising settings in your Google account or generally prohibit the collection of your data by Google Analytics as shown in the "Objection to data collection" item.

Storage period
Data stored by Google at user and event level that is linked to cookies, user IDs or advertising IDs (e.g. DoubleClick cookies, Android advertising ID) will be anonymized or deleted after 14 months. Details can be found under the following link: https://support.google.com/analytics/answer/7667196?hl=de

More information concerning the handling of user data can be found in Google's privacy policy: https://www.google.de/intl/de/policies/privacy/.

 

Social media

We, artiso solutions GmbH, use public profiles on the following social networks.

Facebook 

Instagram

LinkedIn

Xing

Kununu

Youtube

This is done on the basis of legitimate interest within the meaning of art. 6 para. 1f GDPR in order to ensure a comprehensive presence in the field of social media.

The operators of the respective social networks can comprehensively log and analyze your usage behavior as soon as you visit their respective website or a website with integrated content (e.g. Like function).

This information is collected via IP address and cookies, in the case of a successful login to the respective user profile. The social media operator then generates personalized advertising and other profile-related content from the data that has been obtained.

The exact processing on the part of the social media operator cannot be completely understood by us and should therefore be read in the information of the respective operator.

 

6. Newsletter

For the newsletter of artiso solutions GmbH, data is processed via the registration form and transmitted to us.

The data relates to the:

  • e-mail address (mandatory)
  • Last name
  • First name
  • Salutation

A double opt in procedure is used for the registration of the newsletter. This requires an e-mail confirmation in addition to the input of the data on the form mentioned above. The legal basis for the processing of the data is art. 6 para. 1 sentence 1a GDPR in order to be able to use the newsletter function. This is confirmed by entering your data and confirmation in the double opt in procedure.

It is possible to unsubscribe at any time without the need to give reasons. All you need to do is click on the link in the footer of a newsletter.

Cookie settings

Under the following links you can adjust your cookie settings:

Change Settings Reset


Jump to the top of the page